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Cloud Migration Checklist for Australian SMBs: 2026 Guide

By Ash Ganda | 15 March 2025 | 14 min read

Introduction

Cloud migration is no longer about “if” but “how well.” Most Australian SMBs have already moved some workloads to the cloud, but many are still running hybrid environments with on-premises servers, legacy applications, and a mix of cloud services that don’t quite work together.

Whether you’re completing a migration started years ago, moving remaining on-premises systems, or optimising an already-cloudy environment, a structured approach ensures you capture the benefits while avoiding common pitfalls.

This guide provides a practical, comprehensive checklist for cloud migration tailored to Australian SMB realities—including data sovereignty, compliance considerations, and budget constraints.

Phase 1: Assessment and Planning

Before moving anything, understand what you have and where it should go.

1.1 Inventory Your Current Environment

Hardware Inventory

ItemDetails to Capture
ServersModel, age, specs, role, applications
Network equipmentRouters, switches, firewalls, Wi-Fi
StorageNAS, SAN, capacity, utilisation
WorkstationsNumber, specs, age
OtherPrinters, phones, specialist equipment

Software Inventory

ItemDetails to Capture
Operating systemsVersions, license types
Business applicationsNames, versions, vendors, dependencies
DatabasesTypes, sizes, applications using them
Custom softwarePurpose, documentation, maintainer
IntegrationsWhat talks to what

Data Inventory

Data TypeLocationSizeSensitivityOwner
Files/documentsFile serverX TBBusiness confidentialOperations
Customer recordsCRM/databaseX GBPersonal informationSales
Financial dataAccounting systemX GBHighly sensitiveFinance
EmailExchange/hostedX GBMixedAll staff
BackupsNAS/tapeX TBPer sourceIT

1.2 Assess Application Suitability

For each application, determine cloud approach:

SaaS Replacement

  • Can this be replaced with a cloud-native SaaS application?
  • Is there a better SaaS alternative available now?
  • Example: On-premises accounting → Xero

Lift and Shift (IaaS)

  • Move application as-is to cloud virtual machines
  • Minimal changes, quick migration
  • Example: Custom database application → Azure VM

Refactor (PaaS)

  • Modify application to use cloud-native services
  • Better long-term but requires development
  • Example: .NET application → Azure App Service + Azure SQL

Retire

  • Is this application still needed?
  • Can its function be absorbed elsewhere?
  • Example: Legacy reporting tool rarely used

Phase 1: Assessment and Planning Infographic

Retain

  • Must stay on-premises (equipment integration, latency, compliance)
  • Example: Manufacturing control systems

1.3 Determine Cloud Platform

Microsoft Azure Best For

  • Microsoft-centric environments (M365, Windows Server, SQL)
  • Businesses already on Microsoft 365
  • Hybrid scenarios with on-premises integration
  • Australian government and regulated industries

AWS Best For

  • Development and tech-focused businesses
  • Wide range of services needed
  • Cost optimisation priority
  • Global operations

Google Cloud Best For

  • Google Workspace users
  • Data analytics focus
  • Kubernetes/container workloads
  • Machine learning projects

Multi-Cloud Considerations

  • Adds complexity and cost
  • May be necessary for specific services
  • Most SMBs should stick to one primary platform
  • Use SaaS services across any platform as needed

1.4 Australian-Specific Considerations

Data Sovereignty

  • Which data must stay in Australia?
  • Personal information under Privacy Act—Australian preferred
  • Government data—Australian often required
  • All major cloud providers have Australian regions

Platform Region Selection

ProviderAustralian Regions
AzureAustralia East (Sydney), Australia Southeast (Melbourne)
AWSap-southeast-2 (Sydney), ap-southeast-4 (Melbourne)
Google Cloudaustralia-southeast1 (Sydney), australia-southeast2 (Melbourne)

Compliance Requirements

  • Privacy Act 1988 compliance
  • Industry-specific requirements (APRA, healthcare)
  • Essential Eight alignment
  • Data breach notification capabilities

1.5 Define Success Criteria

Technical Success

  • All applications functional in cloud
  • Performance meets or exceeds current
  • Security controls implemented
  • Backup and recovery verified

Business Success

  • Minimal disruption during migration
  • Staff can work effectively
  • Costs within budget
  • Improved capabilities realised

Timeline

  • Realistic timeline with buffers
  • Avoid migration during busy periods
  • EOFY, Christmas, major projects

Phase 2: Design and Preparation

2.1 Architecture Design

Network Design

  • Virtual network structure
  • Connectivity to on-premises (if hybrid)
  • Internet connectivity and security
  • DNS planning

Identity and Access

  • Azure AD/Entra ID as identity provider
  • Synchronisation from on-premises AD (if applicable)
  • Multi-factor authentication
  • Role-based access control

Security Architecture

  • Network security groups/firewalls
  • Endpoint protection
  • Logging and monitoring
  • Encryption (in transit and at rest)

Backup and Recovery

  • Backup strategy for cloud resources
  • Recovery time objectives
  • Testing procedures
  • Offsite/cross-region considerations

2.2 Prepare the Target Environment

Cloud Account Setup

  • Create cloud subscription/account
  • Configure billing and budgets
  • Set up cost alerts
  • Configure administrative access
  • Enable audit logging

Network Setup

  • Create virtual networks
  • Configure subnets
  • Set up connectivity (VPN/ExpressRoute if needed)
  • Configure DNS
  • Implement network security

Identity Setup

  • Configure Azure AD/identity provider
  • Set up directory synchronisation
  • Enable MFA
  • Create administrative accounts
  • Configure conditional access

Phase 2: Design and Preparation Infographic

Security Setup

  • Enable security services (Defender, Security Centre)
  • Configure logging
  • Set up alerting
  • Implement encryption
  • Configure backup services

2.3 Prepare Data for Migration

Data Cleanup

  • Remove unnecessary files (ROT: Redundant, Obsolete, Trivial)
  • Archive old data that doesn’t need to migrate
  • Fix known data quality issues
  • Document data ownership

Data Classification

  • Identify sensitive data
  • Apply appropriate classifications
  • Plan security controls per classification

Migration Method Selection

Data VolumeConnection SpeedBest Method
< 100 GBAnyDirect upload
100 GB - 1 TB100+ MbpsDirect upload (may take time)
1 TB - 10 TB100+ MbpsDirect upload or data box
> 10 TBAnyData box or physical shipping

2.4 Prepare Applications

Dependency Mapping

  • Document all application dependencies
  • Identify migration order (foundations first)
  • Plan for temporary connectivity during transition

Testing Preparation

  • Define test cases for each application
  • Identify testers (application owners)
  • Prepare test data
  • Schedule testing windows

Rollback Planning

  • Define rollback triggers
  • Document rollback procedures
  • Ensure old systems can be restored
  • Keep old systems available during transition

2.5 Staff Preparation

Communication

  • Announce migration timeline
  • Explain what will change
  • Set expectations for temporary disruption
  • Provide support channels

Training

  • Identify new procedures staff need
  • Prepare training materials
  • Schedule training sessions
  • Create quick reference guides

Phase 3: Migration Execution

3.1 Migration Order

Typical order (adjust for your dependencies):

Week 1-2: Foundation

  1. Directory synchronisation
  2. Email migration (if part of project)
  3. File storage migration begins

Week 3-4: Core Infrastructure 4. Database migrations 5. Application server migrations 6. Integration testing

Week 5-6: Applications 7. Business application migrations 8. User acceptance testing 9. Performance tuning

Week 7-8: Cutover and Cleanup 10. Final cutover 11. Decommission old systems 12. Documentation and handover

3.2 Data Migration Checklist

Before Migration

  • Verify target storage provisioned
  • Test connectivity and permissions
  • Estimate migration duration
  • Schedule migration window
  • Notify affected users

During Migration

  • Start data copy
  • Monitor progress
  • Verify data integrity (checksums)
  • Handle errors as they occur
  • Update users on progress

After Migration

  • Verify all data transferred
  • Test access from cloud
  • Update application connections
  • Perform validation testing
  • Confirm backup working

3.3 Application Migration Checklist

Before Migration

  • Provision cloud resources
  • Configure networking
  • Install operating system/platforms
  • Test basic connectivity
  • Document current configuration

During Migration

  • Install application
  • Migrate application data
  • Configure application settings
  • Integrate with other systems
  • Perform initial testing

After Migration

  • Complete functional testing
  • Performance testing
  • User acceptance testing
  • Update DNS/access
  • Monitor closely

3.4 Email Migration Checklist (If Applicable)

Planning

  • Verify licensing (M365/Workspace)
  • Plan mailbox migration batches
  • Communicate timeline to users
  • Prepare for coexistence period

Execution

  • Configure target environment
  • Migrate mailboxes in batches
  • Verify each batch
  • Cut over MX records
  • Monitor for delivery issues

Post-Migration

  • Verify all mailboxes migrated
  • Test sending and receiving
  • Configure mobile devices
  • Decommission old email system

Phase 4: Testing and Validation

4.1 Functional Testing

For Each Application

  • Can users log in?
  • Do core functions work?
  • Do integrations work?
  • Do reports/outputs work?
  • Are there any errors?

For Infrastructure

  • Network connectivity verified
  • Name resolution working
  • Security controls functioning
  • Monitoring capturing data
  • Alerts triggering correctly

4.2 Performance Testing

Metrics to Verify

  • Application response times
  • File access speeds
  • Database query performance
  • Network latency
  • Backup completion times

Acceptable Performance

  • Equal to or better than pre-migration
  • Within defined acceptable ranges
  • User experience acceptable
  • No bottlenecks identified

4.3 Security Testing

Verify Controls

  • Authentication working correctly
  • MFA enforced where required
  • Access controls restricting appropriately
  • Encryption in place
  • Logging capturing events

Security Validation

  • Vulnerability scan of cloud resources
  • Review security configurations
  • Test backup and recovery
  • Verify incident response capability

4.4 User Acceptance Testing

Involve Business Users

  • Application owners test their applications
  • Finance tests financial systems
  • Operations tests operational systems
  • Representative sample for general applications

Sign-Off Process

  • Document test results
  • Obtain written acceptance
  • Note any issues and remediation plans
  • Don’t proceed without business agreement

Phase 5: Cutover

5.1 Final Cutover Checklist

Pre-Cutover (T-1 Week)

  • All testing complete and signed off
  • Cutover plan documented and reviewed
  • Communication sent to all users
  • Support team briefed and ready
  • Rollback plan verified

Cutover Day

  • Final data synchronisation
  • Update DNS records
  • Verify access to new systems
  • Monitor for issues
  • Provide heightened support

Post-Cutover (T+1 Week)

  • Monitor performance and issues
  • Address problems quickly
  • Gather user feedback
  • Document lessons learned
  • Begin decommissioning old systems

5.2 Communication Plan

Before Cutover

  • 2 weeks out: Detailed timeline and what to expect
  • 1 week out: Reminder with specific instructions
  • 1 day out: Final reminder

During Cutover

  • Status updates as milestones completed
  • Immediate notification of any issues
  • Clear escalation path for problems

After Cutover

  • Confirmation of completion
  • Where to get help
  • Feedback request

5.3 Support Plan

Hypercare Period (First 2 Weeks)

  • Extended support availability
  • Quick response to issues
  • Daily check-ins with key users
  • Rapid issue resolution

Transition to Normal Support

  • Gradual reduction of heightened support
  • Documentation of common issues
  • Training updates as needed
  • Normal support channels resume

Phase 6: Optimisation and Operations

6.1 Cost Optimisation

Immediate (First Month)

  • Review actual vs estimated costs
  • Right-size over-provisioned resources
  • Implement auto-scaling where appropriate
  • Configure cost alerts

Ongoing (Monthly)

  • Review cost reports
  • Identify unused resources
  • Evaluate reserved instances for stable workloads
  • Optimise storage tiers

Cost Management Tools

  • Azure Cost Management + Billing
  • AWS Cost Explorer
  • Google Cloud Billing
  • Third-party tools (CloudHealth, Spot.io)

6.2 Security Hardening

Post-Migration Security Review

  • Review all access permissions
  • Verify security configurations
  • Enable additional security features
  • Conduct security assessment

Ongoing Security

  • Regular patching
  • Continuous monitoring
  • Periodic security reviews
  • Incident response readiness

6.3 Operational Procedures

Document

  • System architecture
  • Administrative procedures
  • Troubleshooting guides
  • Disaster recovery procedures
  • Vendor contact information

Implement

  • Monitoring and alerting
  • Backup verification (regular restore tests)
  • Change management process
  • Capacity planning

6.4 Decommission Old Systems

After Successful Migration

  • Verify all data migrated and accessible
  • Confirm no dependencies on old systems
  • Maintain backups of old systems
  • Physically decommission hardware
  • Securely dispose of/wipe storage
  • Update asset inventory
  • Cancel obsolete services/contracts

Common Migration Challenges

Challenge 1: Underestimating Complexity

Symptoms

  • Timeline slippage
  • Budget overruns
  • Integration issues

Prevention

  • Thorough discovery and assessment
  • Realistic timeline with buffers
  • Expert assistance for complex migrations

Challenge 2: Performance Issues

Symptoms

  • Slow applications after migration
  • User complaints
  • Business impact

Prevention/Resolution

  • Performance testing before cutover
  • Right-sizing resources
  • Network optimisation (latency-sensitive apps)
  • Consider application architecture changes

Challenge 3: Security Gaps

Symptoms

  • Exposed resources
  • Compliance failures
  • Security incidents

Prevention

  • Security-first design
  • Post-migration security review
  • Continuous monitoring
  • Regular assessments

Challenge 4: Cost Overruns

Symptoms

  • Bills higher than expected
  • Budget exceeded
  • Unplanned expenses

Prevention/Resolution

  • Accurate cost estimation upfront
  • Cost alerts and budgets
  • Regular cost reviews
  • Right-sizing and optimisation

Challenge 5: Change Management

Symptoms

  • User resistance
  • Low adoption
  • Workarounds and shadow IT

Prevention

  • Clear communication
  • Involve users early
  • Training and support
  • Address concerns genuinely

Timeline Estimates

Small Migration (5-15 Users, Simple Environment)

  • Assessment: 1-2 weeks
  • Preparation: 1-2 weeks
  • Migration: 2-4 weeks
  • Optimisation: Ongoing
  • Total: 4-8 weeks

Medium Migration (15-50 Users, Moderate Complexity)

  • Assessment: 2-4 weeks
  • Preparation: 2-4 weeks
  • Migration: 4-8 weeks
  • Optimisation: Ongoing
  • Total: 8-16 weeks

Complex Migration (50+ Users or Complex Applications)

  • Assessment: 4-8 weeks
  • Preparation: 4-8 weeks
  • Migration: 8-16 weeks
  • Optimisation: Ongoing
  • Total: 16-32 weeks

Conclusion

Cloud migration, done well, delivers significant benefits: reduced infrastructure burden, improved flexibility, better security capabilities, and often lower total cost of ownership. Done poorly, it creates frustrated users, ongoing issues, and unrealised benefits.

The keys to successful migration:

  1. Thorough assessment: Know what you have before moving it
  2. Realistic planning: Include buffers and contingencies
  3. Rigorous testing: Don’t cutover until thoroughly validated
  4. Clear communication: Keep stakeholders informed
  5. Post-migration optimisation: Migration is the beginning, not the end

Australian SMBs have access to world-class cloud infrastructure with local data centres. The opportunity to leverage these capabilities has never been better.

Need help planning or executing your cloud migration? CloudGeeks provides practical cloud migration assistance for Australian SMBs, from initial assessment through optimisation. Contact us for an obligation-free discussion.


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