Cloud Backup Solutions Compared: Pricing for Australian Business

Every Australian business needs reliable backups. Whether it is a ransomware attack, hardware failure, accidental deletion, or natural disaster, the ability to recover your data quickly can save your business. Cloud backup has become the standard approach for SMBs because it provides offsite protection without the hassle of managing tapes or external drives.

But with dozens of cloud backup solutions on the market, choosing the right one can be overwhelming. This comparison focuses on the options most relevant to Australian SMBs, with real pricing and practical considerations.

What to Look for in a Cloud Backup Solution

Before comparing products, understand what matters:

Data Residency

For many Australian businesses, keeping backup data within Australia is a compliance requirement or a strong preference. Check whether the provider has Australian data centres. Storing data overseas introduces latency, potential legal complexities, and data sovereignty concerns.

Recovery Speed

Backing up is only half the equation. How quickly can you restore? Key factors include:

• Restore options: Can you restore individual files, entire folders, full system images, or bare-metal recoveries?
• Download speed: How fast can you pull data from the cloud? This depends on both the provider’s infrastructure and your internet connection.
• Local cache: Some solutions keep a local copy for faster restores, using the cloud as a secondary offsite backup.

Security

Your backups contain your most valuable data. Ensure:

• Data is encrypted in transit (TLS) and at rest (AES-256)
• You control the encryption keys (or at least understand who does)
• Multi-factor authentication is available for administrative access
• The provider has relevant security certifications

Retention Policies

How long are backups retained? Can you set custom retention periods? Some businesses need to keep backups for years due to regulatory requirements. Understand how retention affects storage costs.

Management and Monitoring

For SMBs without dedicated IT staff, ease of management matters:

• Is there a centralised dashboard?
• Are backup success and failure alerts sent automatically?
• Can your MSP manage it on your behalf?
• How easy is it to add new devices or servers?

Solution Comparison

Here are the leading cloud backup solutions for Australian SMBs as of early 2021:

Acronis Cyber Protect Cloud

Acronis combines backup with cybersecurity features including anti-malware and vulnerability assessments.

Key features:

• Full image and file-level backup
• Australian data centre available
• Built-in anti-malware and anti-ransomware
• Microsoft 365 and Google Workspace backup
• Bare-metal recovery

Pricing model: Per-workload, sold through an MSP. A workstation is the cheapest unit, a server costs several times a workstation, and Microsoft 365 mailbox backup is charged per mailbox on top of both. Storage is billed separately per GB, and Australian-hosted storage carries a premium over offshore. Mid-range overall: dearer per workload than raw object storage, cheaper than an appliance.

Best for: Businesses wanting an all-in-one backup and security solution managed through an MSP.

Veeam Backup and Replication

Veeam is a market leader in backup for virtualised and cloud environments.

Key features:

• Excellent support for VMware and Hyper-V environments
• Cloud-connected backup to Azure, AWS, or Veeam Cloud Connect partners
• Granular recovery options (individual files, application items, entire VMs)
• Australian data centres available through Cloud Connect partners
• Strong reporting and monitoring

Pricing model: Per-workload, usually through a managed backup provider, and priced around servers rather than endpoints — workstation backup exists but is not where Veeam is competitive. Cloud storage is separate and depends on the repository you point it at. Mid-range, and most cost-effective when you have a handful of virtualised servers rather than many endpoints.

Best for: Businesses with virtualised server environments (VMware, Hyper-V) that need robust, granular recovery capabilities.

Datto SIRIS and ALTO

Datto combines on-premises backup appliances with cloud replication, offering fast local recovery with offsite protection.

Key features:

• Local backup appliance provides fast recovery
• Automatic cloud replication to Datto’s data centres
• Instant virtualisation (boot a failed server as a VM on the appliance or in the cloud)
• Screenshot-based backup verification
• Australian data centre for cloud replication

Pricing model: MSP-only, and quoted on appliance model and retention rather than per workload — so the number moves with how much history you keep, not just how much data you hold. The premium option in this comparison: appliance and cloud storage are bundled, and what you are paying for is instant virtualisation rather than storage.

Best for: Businesses needing the fastest possible recovery times and the ability to instantly virtualise failed servers.

Microsoft Azure Backup

Azure Backup is Microsoft’s native cloud backup service, tightly integrated with the Azure ecosystem.

Key features:

• Backup for Azure VMs, on-premises servers, SQL databases, and files
• Australian data centres (Sydney and Melbourne)
• No charge for data transfer into Azure
• Long-term retention options
• Integration with Azure Security Centre

Pricing model: Per protected instance plus storage consumed, so the bill scales on two axes at once — how many servers, and how much data. Locally redundant storage in Australia East is the cheapest tier; geo-redundant costs materially more. Mid-range for a small server estate, and progressively better value the more you already run in Azure.

Best for: Businesses already using Microsoft Azure or considering a broader Azure adoption.

Backblaze B2 with Third-Party Tools

Backblaze B2 is a low-cost cloud storage provider that works with various backup tools (MSP360, Duplicati, Rclone).

Key features:

• Very competitive storage pricing
• Compatible with many backup applications
• Simple pricing model with no minimum storage requirements
• S3-compatible API

Pricing model: Per GB stored, with a separate per-GB charge to restore. The cheapest storage here by a wide margin, and the only option where restoring is its own line item — model a full restore before you need one, not after. Note Backblaze has no Australian data centres; data is stored in the US or EU, which is a data-residency decision before it is a price one.

Best for: Budget-conscious businesses with less stringent data residency requirements and the technical ability (or MSP support) to manage a third-party backup tool.

Comet Backup

Comet is an Australian-developed backup platform popular with MSPs.

Key features:

• Australian-developed and supported
• Flexible storage destinations (your own cloud storage, Comet-hosted, or any S3-compatible target)
• File, disk image, Microsoft 365, and database backup
• Self-hosted server option for MSPs
• Competitive pricing

Pricing model: Per device, with a server costing a small multiple of a desktop, plus the cost of whatever storage destination you point it at — Comet does not bundle storage, so the storage decision is yours and is priced separately. Australian-hosted storage adds a per-GB cost that varies by provider.

Best for: MSPs and businesses wanting flexibility in choosing their storage provider, with the benefit of an Australian-developed product.

Microsoft 365 Backup: A Special Mention

Many businesses assume Microsoft backs up their 365 data (email, OneDrive, SharePoint). While Microsoft provides infrastructure redundancy, they do not protect against accidental deletion, malicious deletion, or retention policy gaps. A third-party Microsoft 365 backup is strongly recommended.

Dedicated Microsoft 365 backup solutions include:

• Veeam Backup for Microsoft 365: Per user per month, at the lower end of this group.
• Acronis Cyber Protect Cloud: Microsoft 365 backup included in the platform rather than charged per user — which changes the comparison if you are already running Acronis.
• Datto SaaS Protection: Per user per month, at the upper end of this group.
• Spanning Backup (by Kaseya): Per user per month, mid-range.

All four are priced per user, so the cost scales with headcount rather than with mailbox size. That is the structural point, and it is the one that has not changed.

Cost Comparison Summary

For a typical Australian SMB with 2 servers and 20 workstations, with approximately 1 TB of total backup data:

Solution	Relative monthly cost	Australian data centre
Backblaze B2 + MSP360	Lowest	No
Azure Backup	Low	Yes
Comet Backup	Low to mid, depending on storage choice	Depends on storage choice
Veeam (via Cloud Connect partner)	Mid	Yes (via partner)
Acronis Cyber Protect Cloud	Mid to high	Yes
Datto ALTO	Highest	Yes

The ordering is structural rather than a snapshot of anyone’s price list: raw object storage is cheaper than per-instance cloud backup, which is cheaper than per-workload backup software, which is cheaper than a bundled appliance. That hierarchy is a consequence of how much each option does for you, so it holds even as the individual numbers move. Get current quotes before budgeting — the order is useful, the absolute figures are not ours to state.

These are indicative ranges. Actual pricing depends on data volumes, retention requirements, and the specific MSP or reseller.

Our Recommendations

For businesses prioritising fast recovery: Datto’s local appliance with cloud replication offers the fastest recovery times. The instant virtualisation feature is particularly valuable if server downtime directly impacts revenue.

For businesses wanting all-in-one protection: Acronis Cyber Protect Cloud combines backup and cybersecurity in a single platform, simplifying management.

For businesses with virtualised servers: Veeam remains the gold standard for VM backup and recovery.

For budget-conscious businesses: Azure Backup offers solid protection at competitive pricing, particularly if you are already using Azure services.

For all businesses: Add a dedicated Microsoft 365 backup solution. It is inexpensive insurance against data loss in your email and cloud files.

Making Your Decision

When evaluating cloud backup solutions, consider:

1. What are you backing up? Servers, workstations, Microsoft 365, databases — the answer shapes your options.
2. How fast do you need to recover? If hours of downtime cost thousands of dollars, invest in faster recovery options.
3. Where must your data reside? If Australian data residency is required, eliminate options without local data centres.
4. Who will manage it? If you have an MSP, ask what they recommend and support. If you are managing it yourself, prioritise ease of use.
5. What is your budget? For a typical SMB the spread between the cheapest and dearest option in this comparison is roughly an order of magnitude. More expensive solutions generally buy faster recovery and more features, not more storage — so the question is how long you can afford to be down, not how much data you hold.

Test your chosen solution thoroughly before relying on it. Perform a full restore to verify that backups are complete and the recovery process works as expected. A backup you have never tested is a backup you cannot trust.

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Cloud Geeks is the IT infrastructure division of Ganda Tech Services, providing managed cloud and cybersecurity solutions to Australian businesses.